Resident Reviews
98.42% Satisfaction Rate Add Your Review
  • I just want to thank Lee for helping me out and finding an amazing place to live. She was very helpful, informative, patient, reliable and professional. Every time I had a question about something, I would email her and she would immediately respond back. She is always well presented, and always has a smile on her face. She is very easy to talk to and always willing to help with anything you need. She is an amazing part of your staff, So thank you soo much Lee for being such an amazing and helpful person for me the past couple weeks.
  • Lee has been such a tremendous help with helping us lease our new apartment. She is quick and efficient which made things that much more pleasant. The location is by far one of the most tranquil spots to reside in downtown.
  • Lee was wonderfull she is truly an asset to citi tower. I ran her ragged and she was always professional ,helped me with all my leasing needs, and question i am very satified with her performance. She is one reason why i leased at citi tower. My name is nelson perez ,and im a citi tower resident.
  • I can't thank Lee enough for helping me find the perfect apartment. She is so friendly and makes you feel right at home the minute that you meet her. The rest of the team is amazing as well and the building is outstanding.
  • I could not have been any happier! From the stunning views, the absolutely incredible staff, to the fascinating architectural features of CitiTower. I moved in from out of state, and Lee Sabdul made it such an easy process. Do not think twice, come and view this prodigious place. You, to, will want to live here. Thanks again Lee, Nikki, and Rossi.
  • New resident at CitiTower and so far everyone on staff has been fantastic. Very professional and great attention to detail. Hats off to Nikki for making the leasing and move-in process pleasant and "painless". Thanks to George as well for his assistance and hospitality. Looking forward to the next year+ at CitiTower!
  • New resident at CitiTower and so far everyone on staff has been fantastic. Very professional and great attention to detail.
  • New resident at Citi Tower and so far everyone on staff has been fantastic. Very professional and great attention to detail. They made me feel at home from the moment I walked in through the door. Kudos Lee, Broc, Nikki, Rossi, Philippe and Ubal. Thank you for making Citi Tower a place to call home.
  • Absolutely Beautiful! This apartment complex has every amenity imaginable. The staff is amazing and goes out of their way to accommodate all your needs!!!
  • Lee has been incredible, she made the pre-rental experience smooth and exciting, she was extremely helpful guiding me through the onboarding process and providing information surrounding move in requirements i.e. utilities, insurance, etc. It doesn't stop there she has been extremely helpful with the post move in process as well. She makes herself available to assist with any reasonable request and goes out of her way to ensure expectations are met. Highly recommend the property! Lee and all the staff really go over the top to make you feel welcome. Great Job!!
  • CitiTower has been awesome and has great amenities. Also seems like an ansbolute wonderful place to live. I look forward to moving in as soon as possible! Nikki has been great in helping with everything I have needed and has answered all of the questions I have had.
  • The building and facilities are incredible, and the staff made the entire process seamless and enjoyable. Special thanks to Nikki! Couldn't ask for a better location in downtown Orlando.
  • CitiTower has an amazing staff friendly, always willing to engage. There has never been a time I have stepped in the office and not walked out with a good impression. April was my leasing consultant, when I toured they did not have the floor plan I wanted. She stayed in touch with me to assure that I was the first to apply for the apartment. I moved in October 1, 2018, I had a ton of packages delivered security helped me carry them to my apartment, kind you he did not have top do that. I feel a sense of relief knowing that only those that live on but floor have fob access. The building is clean and I enjoy the monthly events. I saw the last review and was upset that someone would ban the staff when I have never seen them be anything but professional. There are signed posted everywhere on the P1 level that states no parking after midnight, I like that the general public does not have access to parking.
  • April is delightful. I enjoyed meeting her.
  • The staff is awesome and the community reflects the employees. Meaning Beautiful and Friendly.
  • Broc is probably the very best manager I have ever encountered! He has made every attempt to make sure the environment is warm and friendly ,tasteful with the Decour. Nikki is welcoming and always showing others The apartments with her gregarious ways. Diana has been extremely helpful and warm. April is another staff member that is friendly and helpful. Steven was there to help us move in. Another staff member that was very helpful and sweet. We picked the Citi Tower because it's beautiful,has a pool, garage, wonderful location with walking distance to restaurants, shows., events and the Farmers Market. I can't say enough about living here.
  • I had a pretty rough day the other day and as I was coming in through the P2 Garage door, I dumped a full cup of soda all over the vestibule. Before I could get to a phone to call someone for help, Broc was already there and taking care of it. The employees take care of this place like it is their own home. Thank you so much and I am sooo sorry for the mess.
  • I would like to tell everybody about how sweet Nikki was to help me move a very heavy package up to my apartment. I have to be careful with my shoulder due to arthritis. She suggested that we move the package into the elevator and took it up and carried it into my apartment. I asked her if she could carry it down to my apartment and she did. She didn't have to do that however that's the kind of person Nikki is always there to help others. Nikki works on the second floor leasing out apartments. She was the one that showed us our studio apartment and she's really good at what she does. Thank you again.
  • I just moved in and love it so far. Staff is very friendly and helpful. And great apartments.
  • Cititower is an outstanding place to live. Broc and his team go above and beyond to make living here quite enjoyable. I can't say anything negative - great amenities, super clean, dog treats at the door, and a latte in the morning.
  • What a great staff! Steven was great helping me settle in and Nikki was always on top of her game when i had any questions. The location is a great 2 minute walk to Publix, Lake Eola, Nail Salons, and Ice cream. I will miss this place a lot and all of the clean and wonderful amenities (pool, pool table, ping pong table, gym, lounge, complimentary coffee!). One con I did experience was the very thin walls. I felt as though i could hear my neighbors music and even the dog above my apartment.
  • The Citi Tower is the best place I've ever rented so far. It's been six months since I've been here and I have to say that renting at the city tower has been such a pleasurable experience. The staff have continued to be very helpful and friendly. The manager Broc is without a doubt the best manager I've ever witnessed in my husband and I have moved around a lot due to his job. Broc fills in for other jobs if he feels they need some help. I've even seen him outside in the front garden picking up things. I've never seen any of the managers from the other places and there has been a lot of places that do those extra things. He keeps the place very clean if he sees that the floor needs to be cleaned he gets it done immediately. If you need something for your apartment he gets it done immediately. He also has allowed me to hang my paintings in the downstairs lobby along with my rack cards. I am very appreciative to be living here at the city tower with my husband and my dog Angus. I love the pool it's very clean always. Recently I asked him one day if we were ever going to get a pool table and lo and behold broc orders pool table. Then you have April she's always there to help you out with a friendly face great conversation and ability to make people laugh! The maintenance crew are always out there working doing such a good job and immediately coming up to the apartment if something needs to be done. The security in the building is excellent and being a northerner even though I've lived in Florida now for 10 years I know it's very important to have an inside garage due to the rains that we have. So that was another important factor in coming here was to have secure garage. Larry and I took a studio apartment on the 23rd floor and love it! It's large enough for two people and a dog! And if you need to get away there's so many different rooms to enjoy! So here's the thing because this place is so amazing and so well managed the people that are living here are very friendly and happy to get to know!
  • The Citi Tower is the best place I've ever rented so far. It's been six months since I've been here and I have to say that renting at the city tower has been such a pleasurable experience. The staff have continued to be very helpful and friendly. The manager Broc is without a doubt the best manager I've ever witnessed in my husband and I have moved around a lot due to his job. Broc fills in for other jobs if he feels they need some help. I've even seen him outside in the front garden picking up things. I've never seen any of the managers from the other places and there has been a lot of places that do those extra things. He keeps the place very clean if he sees that the floor needs to be cleaned he gets it done immediately. If you need something for your apartment he gets it done immediately. He also has allowed me to hang my paintings in the downstairs lobby along with my rack cards. I am very appreciative to be living here at the city tower with my husband and my dog Angus. I love the pool it's very clean always. Recently I asked him one day if we were ever going to get a pool table and lo and behold broc orders pool table. Then you have April she's always there to help you out with a friendly face great conversation and ability to make people laugh! The maintenance crew are always out there working doing such a good job and immediately coming up to the apartment if something needs to be done. The security in the building is excellent and being a northerner even though I've lived in Florida now for 10 years I know it's very important to have an inside garage due to the rains that we have. So that was another important factor in coming here was to have secure garage. Larry and I took a studio apartment on the 23rd floor and love it! It's large enough for two people and a dog! And if you need to get away there's so many different rooms to enjoy! So here's the thing because this place is so amazing and so well managed the people that are living here are very friendly and happy to get to know!
  • This was, by far, our best move ever! The staff (particularly Brock and April) are always available for questions, suggestions, and helpful tips. The residents are friendly, the coffee upstairs is a wonderful touch, the gym, the pool...all of it! Just top notch. We never run out of places to go...and the Sunday Farmer's Market is fantastic!
  • I cannot start this review without complimenting the entire staff at Citi Tower for being so knowledgeable of not only the building but the area it is located in. Specifically, April Lopez was an absolute pleasure of a tour guide, really listening to my partner's and my wants and needs and helping us find the perfect compromise. The unit is well-built, quite and has beautiful views of downtown Orlando skyline and the fountain at Lake Eola. The elevators are quick, and the neighbors are super friendly. Amenities are the best I've seen in Orlando. All my friends want to come see the roof top pool. Parking is also spacious and never hard to get a spot close to the elevator, with guest parking being a huge plus! I would not go anywhere else in the Downtown area especially for the fair prices here at Citi Tower cannot be beat! Move in today, you will thank yourself soon.
  • Amazing staff, safe, convenient location, specially if looking for a pet friendly environment.
  • This week I had the pleasure of working with Alex while seeking a new apartment. I visited several apartment buildings, each experience unique. But Alex's level of authenticity and professionalism was refreshing and gave me the clarity I needed to commit to a new home. Thank you to Alex and the rest of the CitiTower staff for putting making this such an easy decision for me.
  • We have been looking for the right place to move into for weeks! Alex did an awesome, tour very professional. Didn't hesitate to show us as many units as we requested. NOT PUSHY! He made us feel right at home! applied right away!!! thanks ALEX
  • Everyone knows that there are certain stress points when moving is involved. Whether moving across country or across town things are missed or overlooked. Then just when you need something or remember to do it, it's too late. April Lopez has all things covered and then some. April is beyond accommodating not to mention warm and welcoming. The move from Windermere into Citi Tower was seamless and I could not be happier overall!